• TECHNOLOGY

    WE HAVE YOUR TECHNOLOGY NEEDS COVERED

WHAT IS TECHNOLOGY

Technology is an umbrella term used for all your company’s hardware, security, software, network, peripherals and anything in-between. The best representation of technology is your computer network; a set of computers connected together for the purpose of sharing resources.

The most common shared resource is the Internet. Ultimately what your business is trying to achieve; the sharing of data and resources via the internet. Having a slow network due to poor wiring or design can hurt your business, costing you hundreds of thousands, if not more per year. To combat this, having a strong Managed IT solution will aid in the prevention of many issues. Managed IT is the backbone of all thriving businesses and without, all you have is a struggling business.

LET US TAKE CARE OF YOUR TECHNOLOGY NEEDS

EXIGENCY offers paramount Business Consulting, Compliance/Penetration testing and Telecommunication services. Toss in proven methodology, an ability to deliver stellar Cloud, IT, Networking, Security/Surveillance, Structured Cabling Support and you have yourself a company that your business drastically needs.

Most companies are reactive, the problem must happen before they can find a solution. With our Managed IT services, we can predict complications and monitor your hardware, software and network 24/7; making our services the proactive solution for you.

BUDGET

If you have less than 100 employees, it’s economical, beneficial and efficient to outsource. The amount of time it takes to keep an environment of modest-size healthy throughout the work week, is simply not enough to justify a full-time position.

A typical office spends anywhere from $50,000$120,000 on an in-house staff; many offices have two or more support personnel on staff. Our staff can handle the same workload, for a very competitive low price. So yes, it is considerably less expensive to outsource your offices support needs.

Annual Maintenance Contracts (AMC) are a way of managing costs, improving your reliability and ensuring you have skilled expertise at your disposal to resolve any issues related to your company’s IT systems. AMC is the lifeline of your business.

PLAN

Having an AMC means you’ll have access to centralized IT expertise which can assist with hardware support, preventative maintenance and emergencies 24/7. This ensures continuity while reducing downtime to a minimum; effectively increasing your business workflow. Modern companies need to know they can count on us for our expertise, experience; as we rank among the elites in Managed IT support companies in California, Idaho and Washington.

support for AMC includes:

  • Backup & Recovery
  • Firewalls
  • Network Support
  • Repairs
  • Security
  • Servers & OS
  • Software

TECHNOLOGY SERVICES

BACKUPS

There are two reasons for data loss; either there was no backup, or the media used failed to successfully capture the data. Each device under your contract will have backups completed and verified weekly. The days of losing unrecoverable data are over, let’s welcome you to the awesome world of technology and redundancy. Your business will always have complete backups and security.

  • Copies of your backups are kept behind multiple firewalls, on a redundant Enterprise grade server, in a secure location protected by motion activated ADT security, 4 locked doors, 24/7 Hi-Def Surveillance system and a police precinct

CLOUD IT

Cloud IT computing reduces the cost of Information Technology, maximizes application up time and is available from anywhere you have Internet access. Cloud IT consolidates technologies, reduces physical servers and licensing. The advantage of turning services on/off based on needs, results in tremendous cost savings.

  • Cloud Servers
  • Cloud Data Storage
  • Cloud Email (Microsoft Office 365 / Google Apps / Hosted Exchange)
  • Cloud Backup
  • Voice Over IP (VoIP) / Virtual Phone Systems
  • “Zero-Hardware” Solutions

MANAGED IT

The Complete Business Solution of any size; we monitor your technology 24/7 and proactively address issues making sure your business is up and running with minimal downtime. Our services scale as your business grows, allowing us to give you the IT support you need.

  • 24/7 Monitoring Systems Including Firewall, Network, Servers, Data and Computers
  • Comprehensive Documentation of Your System and Configuration
  • Device Management
  • Firewall and Network Access
  • Fully Staffed Helpdesk
  • IT Consulting
  • Security Updates

NETWORKS

Connectivity, Efficiency and Security, three critical elements we work to maximize within your business network. Always anticipating business grow and the demand on your network help us create a road-map. One that will Carefully analyze your existing network, future expected growth and then design your network for speed, quality of service (QoS), availability and most importantly… Security!

  • Backup / Failover Internet Access
  • Managed Firewall
  • Managed Networks Switches and Routers
  • Managed Wi-Fi
  • Mutli-site Virtual Private Networks (VPN)
  • Network Installation
  • Video Conferencing
  • VLAN
  • VoIP / QoS

REPAIRS

No issue to to large when it comes to computers, servers, printers, routers and other hardware from brands such as Apple, HP, Dell, Lenovo, and Surface Pro. We offer support at your office or home via remote connectivity regardless of your location in the world. Our professional technicians are prompt, knowledgeable, and fast; saving you money.

  • Computers and Laptops (Apple and PC)
  • Data Transfers and Recovery
  • Instant Remote Support
  • OS Rebuilds and Upgrades
  • Servers
  • SAN / NAS
  • Virus Removal

SECURITY

Protecting your company’s digital assets is a priority. Hackers and Viruses are the real threats to your operations… Implementing security measures helps prevent cyber intruders from putting your business at risk. Managed IT Security provides a total design, implementation, support for 24/7 managed firewalls, networks, and data.

  • 24/7 Real-time Monitoring and Protection
  • Antivirus Software
  • Complete Patch Management for Safe and Secure Workstation
  • Content Filtering
  • Managed Antivirus Gateway with Deep Packet Inspection, Content Filtering, and VPN
  • Managed Firewall (Includes Logging and Reporting)
  • Managed Wi-Fi with Secure Guest Access
  • Threat Center Experts
  • VPN

SERVERS

Servers are the heart of your IT Infrastructure and one of the biggest IT investments your business can make. Let our server specialists guide you in purchasing the right servers and install them at an enterprise level.

  • Active Directory / Group Policy Specialists
  • Cloud-Hybrid Servers
  • Enterprise Configurations
  • Legacy Servers Upgrades and Migration
  • Microsoft Exchange
  • Windows, Linux, and Apple Servers

SOFTWARE

There are unending software applications on the market and knowing which will most benefit your business can be a pain. This is another we go above and beyond for your business by aiding your business in software selection, implementation, and troubleshooting.

  • Google Apps
  • MS Office Suite / Office 365
  • Oracle Primavera
  • Quick Books
  • Sage Software Suite

TECHNOLOGY PACKAGES

Running a business comes with challenges but having to manage your own IT department doesn’t have to be among them. There are many IT Solution packages we offer that cover all aspects of your business.

CONTACT us today and we’ll schedule you for your FREE business consultation!

Also, be sure to review our DIGITAL MARKETING services.

  • SMALL BUSINESS
  • HARDWARE SUPPORT

    Number of devices: 10-25

  • PERIPHERALS

    All-in-one, Fax Machines, Printers, Scanners, Signature Pads and Webcams

  • SERVERS

    Support for major operating systems, Linux, OSX, UNIX, and Windows Server; including raid arrays configured with FreeNAS, NAS4Free RAID, UnRAID, ZFS

  • BUSINESS
  • HARDWARE SUPPORT

    Number of devices: 26-99

  • PERIPHERALS

    All-in-one, Fax Machines, Printers, Scanners, Signature Pads and Webcams

  • SERVERS

    Support for major operating systems, Linux, OSX, UNIX, and Windows Server; including raid arrays configured with FreeNAS, NAS4Free RAID, UnRAID, ZFS

  • ENTERPRISE
  • HARDWARE SUPPORT

    Number of devices: 100+

  • PERIPHERALS

    All-in-one, Fax Machines, Printers, Scanners, Signature Pads and Webcams

  • SERVERS

    Support for major operating systems, Linux, OSX, UNIX, and Windows Server; including raid arrays configured with FreeNAS, NAS4Free RAID, UnRAID, ZFS

  • EXTENDED
  • NETWORKS

    Communication Closet, Core Stacks, Firewall, PBX, Switches, Routers, Virtual Private Network, Wireless Access Point

  • PERIPHERALS

    All-in-one, Fax Machines, Printers, Scanners, Signature Pads and Webcams

  • SERVERS

    Support for major operating systems, Linux, OSX, UNIX, and Windows Server; including raid arrays configured with FreeNAS, NAS4Free RAID, UnRAID, ZFS

WHAT YOUR PACKAGE INCLUDES

Many technology companies offer you minimal IT support options for out of this world prices and that’s unacceptable. Having the ability to resolve your issues before they are even present is a win for you! With our services, you’ll get the following with no strings or hidden fee’s:

(*) Please note, all packages come with full weekly reporting. We provide you with many details about PC/Server health and issues

BACKUPS

If drive failure is imminent, data will be transferred to a working system while repairs are being made. If the fault is due to a mechanical Hard-Drive Disk (HDD), a replacement Solid-State Drive (SSD) will setup and configured. This will immensely accelerate system speed, software and overall workflow.

DISASTER RECOVERY PLAN

Live in a location that’s privy to Flooding, Power Outages, Tornadoes, Hurricanes or Earthquakes? Fear not, we provide a set of custom proactive and reactive procedures to follow in the event of a natural disaster. The goal here is to keep your technology operational after any form of disaster.

ENTERPRISE AV/MALWARE

Software updates are scheduled hourly and accurately protects your devices; even from day zero viruses. Multiple scans daily help your PC from Viruses/Malware that may slow down your PC or even worse… Steal information.

MANAGED IT

We understand that time is money; so we take great pride in being able to resolve any issue consistently. Our responses are as quick as our resolution times, all while making it easy for you to understand.

We provide unparalleled 24/7 remote monitoring and technical support so that you can count on our quality of service, every time.

PREVENTIVE MAINTENANCE

Heat, is one of the main killers of hardware systems. When components operate at hot temperatures for long periods of time, the life expectancy of those components quickly diminish.

Dust removal is incredibly vital for increased air flow to keep those temperatures down as well as cleaning up cable nests. Tiding up cables helps aid with cooling temps while serving a dual function of keeping your work space looking professional.

As for software, completing third party updates and keeping your Operating System (OS) current with necessary patches weekly helps keep your computer running smoothly.

NEED IT SUPPORT? CALL NOW